Refund & Exchange Policy

We put a lot of love and care into handcrafting every Little KiiKoo product, and your satisfaction means the world to us!

Damaged Items

If your product arrives damaged during shipping, we’ll happily send you a replacement.
To qualify for a replacement, please contact us within 48 hours of delivery and include the following:

  • A photo clearly showing the damage

  • An unboxing video (this is required to process your replacement request)

📩 Email us at: littlekiikoo@gmail.com

Returns & Exchanges

Due to customization and safety reasons, we do not accept returns on any of our products.

However, we do accept exchanges under the following conditions:

  • The product must be unused, unopened, and in its original packaging

  • You must request the exchange within 7 days of delivery

  • Products must be shipped back to our studio at your own expense

  • You will also be responsible for the shipping cost of the replacement item

Once we receive and inspect the returned product, we’ll proceed with the exchange.

Important Notes

  • We do not accept forced or unsolicited returns — these are non-refundable and will not be processed.

  • If you're unsure or need help with your order, please don’t hesitate to reach out. We’re always here to support you!

Thank you for shopping with Little KiiKoo. We truly hope you love your products as much as we love creating them for you! 💛